TERMS & CONDITIONS

 

RETURN POLICY

If you are not 100% satisfied with your product you may return it, in mint condition and in original packaging with no markings, within 10 days from the date of purchase. Once we have received and inspected the product/s, and are satisfied that they are in their original condition, we will issue you a full refund.  You will be liable for any postage & packaging costs incurred.  Please contact jokersjournal@gmail.com to arrange a return.

However, in the case where an item arrives damaged or not fit for purpose, we will issue you with a full refund plus the cost of any postage costs incurred by you (we will require proof of postage). Once we receive the faulty goods (along with any photographic evidence you deem necessary) plus proof of postage within 10 days from the date of purchase, we will issue your refund.  Please contact jokersjournal@gmail.com to arrange a return.


TERMS OF SERVICE

JokersJournal.com owns and operates this site. This document governs your relationship with JokersJournal.com. Access to and use of this website and the products available through this website are subject to the following terms and conditions. If you disagree with any of our terms and conditions, please do not buy from our website. Jokers Journal reserves the right to change, add or remove these terms and conditions anytime without prior notice.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When placing an order you undertake that all details are true and accurate, that you are over 18 years of age and you must be the authorized user of a valid credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

When placing an order you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur.  If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.  If we are unable to contact you we will treat the order as cancelled.  If you cancel and you have already paid for the goods, you will receive a full refund.  Delivery costs will be charged in addition, such charges are clearly displayed where applicable and included in the 'total cost'.

Payment

Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.


PRIVACY POLICY

JokersJournal.com respect and protect your right to privacy in relation to your interactions with our site.  Any information we collect from you will be used to process your order and to provide you with the best possible service.  We use this information to contact and correspond with you about your order. Jokers Journal does not sell, rent or share your personal information to any third party.